Erie Insurance earns J.D. Power award

For the Cumberland Times-News
Cumberland Times-News

October 04, 2008 11:35 pm

— ERIE, Pa. — Erie Insurance has earned J.D. Power and Associates award for “Highest in Customer Satisfaction with the Auto Insurance Purchase Experience.”
The award recognizes the top rankings in J.D. Power’s 2008 Insurance New Buyer Study, which assesses customers’ experiences in purchasing a new auto insurance policy.
The study examined purchase behaviors and overall satisfaction of buyers who shop for a new auto insurance company. Three key factors are measured — distribution channel (50 percent), price (29 percent) and policy offerings (21 percent). Erie achieved the highest ranking with strong performance across all factors.
Erie agents in the Cumberland area are Livengood Insurance, KMK Insurance, DeVore Insurance and Bonner Insurance. Erie agents in the surrounding area are Armstrong Insurance, Duckworth Insurance, Yoder-Hershberger Insurance, American Insurance and Chaney-Buskirk Insurance.