Cumberland Times-News

Letters

February 1, 2013

Company: Service issues cut the ability to deliver

This message is regarding the broadcast sent by the district on Jan. 24.

SchoolMessenger, like all mass notification services, must rely on independent phone carriers for “last mile” delivery of messages. A service disruption with an independent phone carrier in a local area can cause users of a mass notification service to experience intermittent periods in which the delivery of phone calls cannot occur.

While the SchoolMessenger service makes multiple attempts over a period of time, continued inability to properly route calls through a local carrier eventually results in no delivery.

On the morning of Jan. 24 when SchoolMessenger handed off calls to numbers owned by Verizon Maryland, a last-mile provider in Allegany County, a significantly higher than expected number of these calls could not be delivered.

Over 99 percent of the phone numbers experiencing a delivery issue during this broadcast have been traced to Verizon Maryland, with the largest concentration in the 301-777-XXXX exchange.

Given this, the early findings are that a service issue with Verizon Maryland limited the company’s ability to deliver to numbers maintained by Verizon Maryland.

The issue with Verizon Maryland appears to have been remedied as broadcasts have since continued without interruption.

Thank you for your time on this matter. We take seriously our commitment to delivery and will continue to employ systems and practices to ensure the highest possible rates of deliverability.

Please feel free to contact me if I can be of service.

Nate Brogan, vice president

SchoolMessenger

Los Gatos, Calif.

1
Text Only
Letters
  • Which approach to the school makes sense?

    What exactly is the long-range plan, according to the Allegany County Commissioners?
    I’ve read in the Cumberland Times-News that the current County Commissioners intend to spend $9 million to construct a new high school.

    April 16, 2014

  • H.O.G. Rally coming to Cumberland in June

    Let me introduce myself. My name is Francine Kraft and I am the Maryland/Delaware State H.O.G. Rally Coordinator for 2014.
    With a team of seven others, we have put together a rally for June 19-22 to be held in Cumberland.

    April 16, 2014

  • Access to trout ponds hard for those who have trouble walking

    I took my 5-year-old grandson Easton, who lives in Cumberland, to the Evitts Creek three ponds on March 31, the day it was stocked with trout.He had the joy and excitement of catching his first trout and two more. I have a Maryland fishing license and trout stamp.

    April 16, 2014

  • Wait long enough; they will die off without being cared for

    The letter to the editor of April 14 (“Military veterans have few friends in Washington, D.C.”),  I am afraid, hit the nail on the head — sort of — about this next set of returning veterans.

    April 16, 2014

  • Translations differ, but the message is eternal

    This letter is in response to a recent letter titled “One cannot compromise on God’s word” (April 13 Times-News). I had previously written a letter titled “Why are compromises so difficult to achieve” (April 7).

    April 15, 2014

  • Closing the loopholes will help clear the regulatory waters

    After a decade of uncertainty over Clean Water Act jurisdiction following Supreme Court challenges in 2001 and 2006, the Environmental Protection Agency and Army Corps of Engineers announced a forthcoming administrative rule to close enforcement loopholes, restoring protections to 20 million acres of wetlands, more than half the nation’s streams, and drinking water for 117 million Americans.

    April 15, 2014

  • The first step Remember where your freedom comes from before criticizing

    The deal at Fort Hood could have been avoided if it was caught in time.
    When you think a GI is not acting right, have him or her checked out before you put them back on duty and give them a weapon. Post-traumatic stress disorder is a serious and dangerous problem if it is not taken care of right away.

    April 15, 2014 1 Photo

  • Midterm elections give chance to return to American values

    A movement has been started by veterans of our armed forces to get out the vote in 2014. That includes Coast Guard and Merchant Marine personnel for those not familiar with the history of both and their sacrifice. This is no small special interest  group, but many millions of Americans who can have an enormous impact on the  outcome of the November election if they all respond.

    April 14, 2014

  • Military veterans have few friends in Washington, D.C.

    Our legislators in Washington must stop playing politics with our veterans, this is  especially true of Vietnam war veterans. Will the game playing carry over to our veterans of present day wars? Will they too become pawns? Veterans have few friends in Washington. Just like the Vietnam veterans, today’s veterans will face
    what we are up against, little to no support.

    April 13, 2014

  • One cannot compromise on God’s word

    A recent letter asked, “What is it about compromises that seem so undesirable?” Most of us are familiar with John 3:16, which says, “For God so loved the world that he gave his only son, that whoever believes in him should not perish but have eternal life.” The next verse goes on to say, “For God did not send his son into the world to condemn the world, but in order that the world might be saved through him”

    April 13, 2014

Latest news
Facebook
Must Read
House Ads