Cumberland Times-News

Local News

December 16, 2010

Verizon must continue delivering phone books for now

Company wants to eliminate residential white pages

— CUMBERLAND — The Maryland Public Service Commission has denied Verizon’s request to stop distributing residential white pages.

The commission met with Verizon representatives on Dec. 8 as part of the telephone company’s proposal to stop distributing residential white pages in all of the 12 states where it operates land line telephone service. The PSC sent a letter to Verizon on Dec. 10 disapproving the request for Maryland.

For further consideration of the matter, the commission requested that Verizon provide proof that customers generally don’t use paper copies of the white pages directory, but instead often refer to various alternatives to find residential listings. The commission also expressed concerns regarding customer notification of the change and requested that Verizon provide a revised educational proposal.

“We believe we presented a thorough customer notification plan to the commission — a plan that would include notices in white pages directories that will continue to be delivered, quarterly bill inserts and press releases that will be issued to media outlets throughout Maryland,” said Sandra Arnette of Verizon public relations. “In response to the commission’s comments, we will consider other options as well to inform customers.”    

According to Arnette, any customer who wants a paper copy of the directory can get one free of charge by simply calling SuperMedia at 800-888-8448.

“For now, it will be business as usual. We will continue our normal cycle of delivering the white pages directory while examining our potential next steps with the commission,” said Arnette, who was not sure of the time frame for resubmitting a proposal.

Verizon’s request for eliminating the paper form of residental white pages stems from consumers’ evolving preferences, alternatives for obtaining land line phone listings and the environmental impact.

 “If Verizon ultimately is able to move ahead with its plan for the white pages in Maryland, over 2,000 tons of paper would be saved each year  — much of which ends up in landfills today,” said Arnette.

States that will no longer carry the residential white pages include Pennsylvania, New York, New Jersey, Delaware and Florida.

Contact Elaine Blaisdell at

Text Only
Local News
  • W.Va. legislative candidates gearing up for election

    ROMNEY, W.Va. — Five area candidates will be vying for legislative seats in this year’s election.

    April 20, 2014

  •  Easter grass Easter grass

    Kamryn Rice, 7, of Flintstone, finds and bags a plastic egg during Cumberland’s annual Easter Egg Hunt Saturday afternoon at Constitution Park. Hosted by the city’s Parks and Recreation Department, along with students from Frostburg State University’s Recreation and Parks Management program and the 4-H Youth of Allegany County, the afternoon also included games, relay races, face painting, temporary tattoos, arts and crafts, and a petting zoo sponsored by the 4-H Hare Raiser Club, as well as a visit from the Easter Bunny. The eggs contained candy and other treats.

    April 20, 2014 1 Photo

  • Business community wary of minimum wage increases

    CUMBERLAND — Allegany County businesses are certain to be impacted by the increase in Maryland’s minimum wage, set to reach $10.10 an hour by July 2018 under a law championed by Maryland Gov. Martin O’Malley.

    April 20, 2014

  • Tipped workers left behind in pay hike action

    ANNAPOLIS — Many minimum wage workers will be getting a raise now that a hike to Maryland’s wage has been signed into law. But while advocates are ascribing the increase as a win, there’s a bitter aftertaste for one group that was left behind.

    April 20, 2014

  • Views vary among Americans when it comes to hourly rate

    CUMBERLAND — Even among those who have worked minimum wage jobs, views on the minimum wage can differ.
    “Minimum wage has to exist. There is no question there, so whatever it is, it will be called ‘minimum wage’. But it should not be below a living wage,” said Bonita Quick of Cumberland.

    April 20, 2014

  • Income guideline change will increase WIC recipients

    KEYSER, W.Va. — Raised income eligibility guidelines for the Special Supplemental Nutrition Program for Women, Infants and Children will increase the number of those served in West Virginia by about 10 percent, according to the state health officer.

    April 20, 2014

  • Absentee ballots moving online causes security concerns

    ANNAPOLIS — Voters may get to skip the lines at the polls this summer by receiving and marking their ballots online, but election officials must first decide if the convenience outweighs the security risks.

    April 20, 2014

  • Allegany County emergency medical services honorees and supporters Allegany, Garrett emergency responders honored

    MCHENRY — The 75 people from Allegany and Garrett counties who were involved with two exceptional emergency medical services calls in 2013 were presented with awards at the recent Night for Stars program held at the Wisp Resort.

    April 20, 2014 2 Photos

  • Lexis Trickett meets with Gov. Martin O’Malley Ninth-grader among 30 at inaugural event

    OAKLAND — Lexis Trickett, a ninth-grade student at Southern Garrett High School, was among 30 girls who attended Gov. Martin O’Malley’s Leadership Forum for Women and Girls recently in Annapolis in celebration of Women’s History Month.

    April 20, 2014 1 Photo

  • School immunization requirements change

    CUMBERLAND — Changes to school immunization requirements by the Maryland Department of Health and Mental Hygiene affect students entering kindergarten and seventh grade for the next school year.

    April 20, 2014

Must Read
News related video
Hundreds Gather for Denver Pot Rally on Easter Ocean Drones Making Waves in Research World Breakfast Foods Are Getting Pricier Raw: Crowds Rally at '420' Celebration in Denver Marathoners Celebrate Easter With Tradition Raw: Obamas Attend Easter Service Raw: Easter Morning Delivery for Space Station Ceremony Marks 19th Anniversary of OKC Bombing Raw: Fire Destroys 3 N.J. Beachfront Homes Raw: Space X Launches to Space Station Man Charged in Kansas City Highway Shootings Obama Awards Navy Football Trophy Ceremony at MIT Remembers One of Boston's Finest Raw: Students Hurt in Colo. School Bus Crash Raw: Church Tries for Record With Chalk Jesus Police Arrest Suspect in Highway Shootings Drought Concerns May Hurt Lake Tourism Vermont Goat Meat Gives Refugees Taste of Home Calif. Investigators Re-construct Fatal Bus Cras Appellate Court Hears Okla. Gay Marriage Case