Cumberland Times-News

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October 10, 2013

Bill adjustments to be made for verified leaks

PIEDMONT, W.Va. — In accordance with a West Virginia Public Service Commission ruling, the Town Council voted Wednesday to enact a new policy that would only provide bill adjustments to customers who have verified leaks on the water or sewer service line. The policy will be effective in January.

Adjustments will not be given for leaking hoses, faucets or toilets as well as for faulty appliances, according to Councilwoman Grace Russell.

“The city will no longer provide credit for sewer when filling a pool at a residence,” said Russell. “Adjustments will be limited to one during a 12-month period for each account. The city of Piedmont must be notified by the customer as soon as possible.”

The customer has 45 calendar days upon the discovery and repair of the leak to notify the town.

For an adjustment, the leak must have occurred on the water or sewer service line or internally on a concealed plumbing structure. Adjustments will be accumulated by determining the average consumption using the last 12 months’ water reading, according to Russell. Charges will be at a rate of 75 cents per 1,000 gallons over the average consumption of water and $1 per 1,000 gallons of sewer consumption.

Also during the meeting, Councilman Gary Bradley suggested putting several of the vacant parking lots that the city owns up for bid.

In other council news, Councilwoman Freda Fisher is working on an ordinance that would increase the cost of garbage services for the town and will discuss it at an upcoming meeting.

Contact Elaine Blaisdell at

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